Shipping policy
MINDSTATE Shipping Policy
Order Processing
- Processing Time: Most orders are processed and shipped within 10 business days. However, during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods and Costs
- Standard Shipping: We offer standard shipping to Shipping costs are calculated based on the cost and destination of your order. You can view the estimated shipping cost during the checkout process.
- Expedited Shipping: We also offer expedited shipping options for faster delivery. The cost for expedited shipping varies depending on the destination and shipping carrier.
Shipping Carrier
We ship orders through various shippers.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the shipping carrier's website.
International Shipping
We ship internationally to specific countries. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer.
Shipping Address
Please ensure that your shipping address is accurate and complete. We are unable to make changes to the shipping address once your order has been processed.
Shipping Restrictions
We may not be able to ship to certain addresses, such as P.O. boxes, APO/FPO addresses, or remote areas.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. Once your order has been shipped, the responsibility for the package transfers to the shipping carrier.
Shipping Delays
Please note that shipping times may be affected by factors beyond our control, such as weather conditions, carrier delays, or customs clearance.